Shipping policy

Shipping Policy

Thank you for shopping with Naked Nectar! We carefully prepare and package each order to ensure your products arrive safely.

Processing Time

Orders are typically processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Once your order has shipped, you will receive a confirmation email with tracking information. Standard shipping typically takes 3–7 business days after processing.

Please note that shipping times are estimates and may vary due to carrier delays, weather, holidays, or circumstances outside of our control.

Shipping Costs

Shipping charges are calculated at checkout based on your order and delivery location.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and tracking shows delivery, Naked Nectar is not responsible for packages that are lost, stolen, or delivered to an incorrect address provided by the customer. Please contact the shipping carrier directly for assistance.

If your package appears to be delayed or lost in transit, please contact us at mailto:Nakednectarskincare@gmail.com so we can help determine the next steps.

Incorrect Shipping Address

Please carefully review your shipping information before completing your order. If you provide an incorrect or incomplete address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been placed.

Warm Weather Shipping

Some Naked Nectar products, including our whipped body butters and shea creams, may soften or melt during transit in warmer temperatures. This does not affect the quality of the product. If your product arrives softened or melted, place it in a cool area or refrigerator until it returns to a firmer consistency.

Unfortunately, Naked Nectar cannot control temperatures or conditions once a package is in the carrier’s possession.

Questions

If you have any questions about shipping, please contact us at mailto:Nakednectarskincare@gmail.com